This Open Access book examines many of the challenges posed by the COVID-19 pandemic through the distinctive lens of civility. The idea of civility appears often in both public and academic debates…
COVID-19 is the most significant global crisis of any of our lifetimes. The numbers have been stupefying, whether of infection and mortality, the scale of public health measures, or the economic co…
This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the…
Which countries are most vulnerable to a virus such as COVID-19? Which countries should take the most stringent precautions to prevent the spread of such a virus? The EIB COVID-19 Economic Vulnerab…
Risk management is a domain of management which comes to the fore in crisis. This book looks at risk management under crisis conditions in the COVID-19 pandemic context. The book synthesizes existi…
Covid-19 has highlighted limitations in our democratic politics – but also lessons for how to deepen our democracy and more effectively respond to future crises. In the face of an emergency, the …