Ebook

The future of service post-COVID-19 pandemic, Volume 1 :rapid adoption of digital service technology

---

This open access book is geared towards providing insights and stimulating new thinking about the changing nature of services, service work and workers, and service experiences during and after the COVID-19 pandemic in 2020, particularly focusing on digital service technology. This book serves as a useful resource for business practitioners and academics in the areas of service and human resource management. Each chapter deals with specific current issues within these industries due to COVID-19 and issues that will come up post-pandemic. As COVID-19 is expected introduce novel methods to the service sector, such as untact service, telecommuting, alternative work arrangements, job crafting, and new work skills, digital technology is becoming more important than ever before. This books provides a range of examples and cases to elaborate on the effective application of digital service technology in order for businesses to stay relevant in the current climate.

---

Ketersediaan

Tidak ada salinan data

Informasi Detail

Judul Seri

-

No. Panggil

330.9 FUT f

Penerbit

Singapore : Springer Nature., 2021

Deskripsi Fisik

XII, 225 p

Bahasa

English

ISBN/ISSN

9789813341265

Klasifikasi

330.9

Tipe Isi

-

Tipe Media

ebook

Tipe Pembawa

-

Edisi

-

Subjek

COVID-19 (Disease)--Social aspects
Business & management
Service industries
COVID-19 (Disease) -- Economic Aspects
Personnel & human resources management

Info Detail Spesifik

-

Pernyataan Tanggungjawab

-

Versi lain/terkait

Lampiran Berkas

Komentar

---

Anda harus masuk sebelum memberikan komentar